Office 24/7

Smart IVRS

Office 24/7 includes both, a direct or single level Integrated Voice Response System or IVRS and a multi-level system. You may choose to opt for the one that suits your requirements.

Besides many efficiency enhancing features such as:

  • IVR message recording over mobile
  • Time based response
  • Skill/ language based response
  • SMS and voice response integration
  • User Existence

The Smart IVRS offers a range of customizations and tailoring to best suit your organization’s needs. This includes:

  • Call divert to remote agent
  • Connecting the Smart Number to an existing contact center set-up