FirstRing

Missed Call With Dialer

Once the call is registered with the Company, it can be acted upon through the following calls:

  • Manual: When the call comes-in and gets registered, the customer inputs are tracked and once an agent is available, the call is returned.
  • Partial: In case an agent is available, the customer immediately receives a call back.
  • Auto: The automated system calls back the customer immediately after the missed call is registered.